Refund policy

14-Day Returns

We want you to ride happy. If you are not satisfied with your purchase, you can return it within 14 days of delivery for a full refund of the item price.

Conditions

• Items must be unused, in original condition and packaging.

How to return

1. Email us with your order number and the items you want to return.
2. We reply within one business day with the return address and instructions.
3. Send the items back within 14 days of notifying us and keep proof of postage.

Return shipping costs are paid by the customer, unless the item arrived damaged, faulty or not as described.

Refunds

Refunds are issued to your original payment method within 14 days of us receiving the returned items (or proof that you have sent them back).

Damaged, faulty or wrong items

If your order arrives damaged, faulty or incorrect, email us within 14 days of delivery with your order number and a photo. We will send a free replacement – no need to send anything back. If a replacement is not possible, we refund you in full. Your statutory rights remain unaffected.